Contact Us

Students are encouraged to contact their school’s Site-based Technician for technical support. They should reach out to their teacher for assistance with accessing instructional applications and gradebook questions. If your school cannot help, see below to contact the User Support Services Help Desk.

Hours of Operation

Monday – Friday (6:00am – 5:00pm)

For Login and Password reset assistance (Parents and Students)

For help with Chromebooks, Bus WiFi, Internet Connectivity

  • Call 702-799-2988

To get your device repaired

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(Indicates a required field)
I am the: Parent/GuardianStudent
Tell us about the student:
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Select the school where the student was enrolled when the device was issued:
Schools are listed alphabetically after grouping by type (Middle = MS, High = HS, Elementary = ES)
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The student's First Name:
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The student's Last Name:
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The student's CCSD Email Address:
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Student Number:
Example: john000000@nv.ccsd.net
Tell us about the Parent/Guardian:
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Parent First Name:
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Parent Last Name:
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Parent Phone Number:
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Parent Email Address:
Tell us about the device:
The following information is usually located on the bottom of the device.
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The device's Manufacturer:
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The device's Model Number:
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The device's Serial Number:
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Select the closest description of the problem:
Please be sure to document any selection where you chose an "Other" or "Not Listed" type of answer.
We may be unable repair your device if the information provided is insufficient for the manufacturer warranty process.
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Describe the issue in detail: Please be as descriptive as possible.